Privacy Policy – My Patient Care
At My Patient Care, we respect your privacy and take the protection of your personal information seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, or products.
We recommend that you read this policy carefully before using our website or services.
1. Who We Are
My Patient Care is a healthcare platform that helps patients get medical information, treatment guidance, medicines, and healthcare products.
When you visit our website or use our services, you agree to the terms of this Privacy Policy.
2. What Information We Collect
We may collect different types of information from you to provide better services.
1. Personal Information
This may include:
- Name
- Email address
- Phone number
- Address
- Age or Date of Birth
- Gender
- Nationality
This information helps us create your account and provide services.
2. Payment Information
When you purchase any product or service, we may collect:
- Payment details
- Transaction history
- Payment method
However, payment processing is handled securely by trusted payment partners.
3. Health Information
To provide better healthcare services, we may collect:
- Medical history
- Prescriptions uploaded by you
- Medicine orders
- Treatment details
- Lab reports
This information helps us provide better healthcare support.
4. Device and Technical Information
When you use our website or mobile services, we may automatically collect:
- IP Address
- Device type
- Browser type
- Pages visited on our website
- Time spent on the website
This helps us improve website performance and user experience.
5. Feedback and Reviews
We may collect:
- Your feedback
- Reviews about our products or services
- Suggestions from surveys
- This helps us improve our services.
3. How We Collect Your Information
We collect your information in the following ways:
1. Information You Provide
When you:
- Register on our website
- Buy a product
- Upload prescriptions
- Contact customer support
- Fill out forms or surveys
2. Automatic Data Collection
When you visit our website, we may automatically collect information through:
- Cookies
- Analytics tools
- Website tracking tools
This helps us understand how visitors use our website.
3. Information from Other Sources
Sometimes we may receive information from:
- Partner companies
- Service providers
- Healthcare partners
- This helps us provide better services.
4. How We Use Your Information
My Patient Care may use your information to:
- Provide healthcare products and services
- Process your orders and payments
- Communicate with you regarding orders or services
- Improve our website and services
- Send offers, updates, or promotional messages
- Understand customer preferences
- Prevent fraud and maintain website security
- Comply with legal requirements
5. Sharing Your Information
We may share your information only when necessary with:
1. Service Providers
Such as:
- Payment processors
- Delivery partners
- Technology service providers
They only use your information to provide services for My Patient Care.
2. Business Partners
If we work with healthcare partners or service providers, we may share limited information required to deliver services.
3. Legal Requirements
We may share information if required by law or government authorities.
6. Data Security
We take strong security measures to protect your information.
Your data is stored on secure servers, and we use technical and organizational security systems to protect it from:
- Unauthorized access
- Data misuse
- Data loss
If you suspect any misuse of your data, please contact us immediately.
7. Data Retention
We keep your information only as long as necessary to:
- Provide services
- Complete transactions
- Comply with legal requirements
- Resolve disputes
After this period, the data may be safely deleted.
8. Your Rights
You have the right to:
- Access your personal data
- Update or correct your information
- Withdraw your consent
- Request deletion of your data
You can contact us anytime to make these requests.
9. Cookies
Our website uses cookies to improve your experience.
Cookies help us:
- Remember your preferences
- Improve website performance
- Understand user behavior
You can disable cookies in your browser settings if you prefer.
10. Children's Privacy
Our website and services are not intended for children under 18 years without parental supervision.
11. Changes to This Policy
My Patient Care may update this Privacy Policy from time to time.
Any changes will be posted on this page, and the updated policy will take effect immediately.
We recommend checking this page regularly.
12. Contact Us
If you have any questions about this Privacy Policy or want to access or update your personal data, please contact us.
My Patient Care
Website:
www.mypatientcare.in
Email:
mypatientcare00@gmail.com
